Tech Support
Our 24 hour technical support team is always available to you with
at no cost. Our staff is fully trained in each of the programs.
Our senior level consulting staff provides the best training
possible to all support staff members so they can be confident in
handling your specific business needs and requirements. With a
team of fully trained employees and engineers, our consultants are
readily able to offer software support and detailed training and
our technical engineers will always make sure your software is
running in perfect condition.
With all major and minor product updates, our team will speak with
every client to schedule non-business hour times so there is
little to no impact felt on the part of any user. Keep the focus
on your company's success while we make sure everything in the
background runs perfectly.
We strive to provide the most efficient solution possible for all
of our tech support customers. Our IT support specialists can even
connect to your computer remotely to diagnose the cause of your
tech support problem and work to solve the issue right away.
Updates: ProtaTECH is always striving to do and be better. If we
see a way to improve your business software, we will do it. With
all major and minor product updates, our team will speak with
every client to schedule non-business hour times so there is
little to no impact felt on the part of any user. Keep the focus
on your company's success while we make sure everything in the
background runs perfectly.
